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If there is doubt about the POLST Form's validity, what should EMS do first?

Treat the patient and contact medical control while documenting the situation.

When a POLST form’s validity is in doubt, the priority is to ensure the patient receives appropriate care now and get expert guidance. The best course is to continue treating the patient and immediately contact medical control for direction on how to verify the form and how it should influence care. This allows you to act in the patient’s best interest while you seek authoritative clarification, rather than delaying treatment or making judgment calls about the form’s legitimacy on your own. Document the doubt, the patient’s presentation, and all communications and steps taken. Do not delay care to verify the form later or discontinue treatment based solely on uncertainty.

Call a supervisor to verify the form's authenticity.

Remove the form from the patient record.

Document that the form is invalid and discontinue care.

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